12 - The Elements Of Great Managing (Hardcover)

More than a decade ago, Gallup combed through its database of more than 1 million employee and manager interviews to identify the 12 elements most important for sustaining high performance. These were identified in the 1999 bestseller First, Break All the Rules. The Gallup study now includes 9 million employee and manager interviews spanning 114 countries and conducted in 41 languages. The authors weave together the latest Gallup insights with recent discoveries in the fields of psychology, physiology, game theory, neuroscience, and management. Chapters in the book follow great managers as they harness employee engagement to turn around a failing call center, save a struggling restaurant, improve patient care in a hospital, maintain production through power outages, and face a host of other challenges in settings around the world. Written to be accessible to all managers and employees, 12 explains what every company needs to know about human nature on the job.

General

Imprint:	Gallup Press
Country of origin:	United States
Release date:	November 2006
First published:	December 2006
Authors:	Gallup
Dimensions:	238 x 156 x 23mm (L x W x T)
Format:	Hardcover
Pages:	237
ISBN-13:	978-1-59562-998-2
Categories:	Books
LSN:	1-59562-998-X
Barcode:	9781595629982

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12 The Elements Of Great Managing

Wed, 13 Feb 2019 | Review by: Clive D.

If you want to understand Employee Engagement then read this book !

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