Over the past decade organizations have faced relentless customer
demand for better value at less cost, individual customization,
greater choice, faster delivery, higher quality, exceptional
service, and more recently - increased environmental and social
consciousness. The organization's "weapon of choice" to address
this increasing demand has been the supply chain. However, as the
supply chain footprint changed (e.g. outsourcing, off-shoring and
customer/vendor empowerment) so did the organization's exposure to
uncertainty. Organizations were taken by surprise since this
exposure was unanticipated, complex and beyond their ability to
manage. As customers become more demanding and change occurs at an
even greater pace, supply chain risk continues to propagate like a
parasite. Organizations and societies are at much greater risk of
systemic failure because of the massive interdependency throughout
global supply chains. The priority now is two-fold; play catch-up
and address these massive gaps while deploying more intelligent and
integrated strategies (i.e. social aware, instinctive, dynamic and
predictive) for dealing with continuous change.
"Single Point of Failure: The 10 Essential Laws of Supply Chain
Risk Management" uses analogies and dozens of case histories to
describe the "risk parasite" that infects all supply chains while
revealing methods to neutralize that parasite. The book addresses
the questions: What are the "single points of failure"? How exposed
are customers, investors, other stakeholders and ultimately the
organization? What is the measurable impact (i.e. brand, financial,
strategic, and non-compliance)? Who establishes the "risk
paradigm"? How does the organization efficiently and effectively
allocate precious resources - time, people, management attention,
and capital? How is success measured? This book is both technically
powerful and effectively realistic, based on today's complex global
economy.
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