As the United States encounters more competition in the
marketplace, American companies must change in order to survive.
This book is designed to be a comprehensive reference to those
involved in salvaging and empowering as many employees as possible.
Few managers and supervisors are adequately trained to effectively
handle the diverse and complex human relations problems that
characterize business and industries undergoing organizational
changes. Relevant management theories and research data pertaining
to these human relations issues are discussed in this book. Special
attention is given to effective ways to empower employees and to
handle confrontations that grow from race, gender, sexual
orientation, age, and emotional differences, which often emerge
when organizations grow or downsize to meet competition pressures.
No other work includes such a broad approach to human relations in
the workplace.
Chief executive officers, managers, supervisors, and students in
business management courses on university levels will find this
especially interesting as they deal with the dysfunctional aspects
of competition manifest in the workplace. Training and development
specialists and human resources professionals should also be
interested.
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