Relevance Regained - From Top-Down Control To Bottom-Up Empowerment (Paperback)

Building on his pathbreaking, award-winning bestseller, "Relevance Lost," H. Thomas Johnson presents a devastating critique of the top-down hierarchical accounting systems that have dominated American corporations since the 1950s.
In "Relevance Regained," Johnson shows exactly how "managing by remote control" through results-oriented accounting information has obstructed the real business objective: to reduce process variation and lead times for the purpose of obtaining and keeping satisfied customers. The failure of most American businesses to be competitive and profitable, he contends, is their reliance on management accounting information to control people's actions and productivity.
Cost-focused imperatives from on high must be replaced, Johnson asserts, with information systems that link actions with imperatives of global competition. Self-managing work teams, according to Johnson, must own problem-solving information to reduce variation, delays, and excess in processes.
Johnson prescribes the necessary changes in management principles that must replace the outdated style associated with the industrial revolution. Responsiveness to customers--not accounting costs--and flexibility--reducing lead times and removing constraints--are necessary for sustained competitive excellence and long-term profitability.
Johnson discusses the radical overhauls of companies, such as General Electric's work-outs/"best practices" program and Harley-Davidson's work simplification programs, and shows how these strong commitments to new strategies maximize a company's most important assets: people and time. To be globally competitive, he claims, a company's work must be directed toward selling to customers, not just selling products.

General

Imprint:	Free Press
Country of origin:	United States
Release date:	July 1992
First published:	2002
Authors:	H. Thomas Johnson
Dimensions:	229 x 152 x 14mm (L x W x T)
Format:	Paperback
Pages:	228
ISBN-13:	978-0-7432-3627-0
Categories:	Books > Business & Economics > Business & management > General
LSN:	0-7432-3627-0
Barcode:	9780743236270

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!