The fully revised edition of this well-known text by an experienced
author, consultant and educator follows the structure and approach
which has proved so successful since its first publication in 1980.
The book examines the hotel as a business providing commercial
hospitality. It focuses on markets, money and people, and uses
examples from hotel operations throughout the world. This new
edition is the outcome of a thorough revision of an established
text. The new material includes a comprehensive profile of the
hotel business in the 1990's and includes data, quotes and extracts
from a wide range of authoritative industry sources.
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