Process Assessment and Improvement - A Practical Guide (Paperback, 2nd ed. 2007)

Process Assessment and Improvement provides a powerful and practical approach to improving organizations through process assessment, combined with people factors such as organizational culture and team-based improvement. Originally published in 2004, this new and expanded second edition presents an updated version of process assessments and includes new risk methods. The book covers three major business reasons for process assessment: setting Target Profiles, Process Capability Determination, and Process Improvement. The comprehensive improvement programs and agile improvement methodologies presented in the book are grounded in successful practices employed in world class organizations. Useful examples, templates and tools are included.

General

Imprint:	Springer-Verlag New York
Country of origin:	United States
Release date:	2015
First published:	2007
Authors:	Han van Loon
Dimensions:	235 x 155 x 17mm (L x W x T)
Format:	Paperback
Pages:	293
Edition:	2nd ed. 2007
ISBN-13:	978-1-4899-9330-4
Categories:	Books > Computing & IT > Computer programming > General Promotions
LSN:	1-4899-9330-4
Barcode:	9781489993304

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