Process Assessment and Improvement provides a powerful and
practical approach to improving organizations through process
assessment, combined with people factors such as organizational
culture and team-based improvement. Originally published in 2004,
this new and expanded second edition presents an updated version of
process assessments and includes new risk methods. The book covers
three major business reasons for process assessment: setting Target
Profiles, Process Capability Determination, and Process
Improvement. The comprehensive improvement programs and agile
improvement methodologies presented in the book are grounded in
successful practices employed in world class organizations. Useful
examples, templates and tools are included.
General
| Imprint: |
Springer-Verlag New York
|
| Country of origin: |
United States |
| Release date: |
2015 |
| First published: |
2007 |
| Authors: |
Han van Loon
|
| Dimensions: |
235 x 155 x 17mm (L x W x T) |
| Format: |
Paperback
|
| Pages: |
293 |
| Edition: |
2nd ed. 2007 |
| ISBN-13: |
978-1-4899-9330-4 |
| Categories: |
Books >
Computing & IT >
Computer programming >
General
|
| LSN: |
1-4899-9330-4 |
| Barcode: |
9781489993304 |
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