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Process Management - Why Project Management Fails in Complex Decision Making Processes (Paperback, 2nd ed. 2010)
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Process Management - Why Project Management Fails in Complex Decision Making Processes (Paperback, 2nd ed. 2010)
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* End: pro?t and loss account. As a result, there will be a stage
at which the parties have developed relations and prospects of
gain, while there are still a number of problems that are dif?cult
to solve and that fail to evoke consensus. Each party will then
draw up a pro?t and loss account. On the positive side of the
balance are the relations developed and the gains collected, on the
negative side there are the losses and the unsolved problems. For
particular parties, who have no interest in the problem, the latter
side is uninteresting; for others, who have an interest in a
particular solution of this problem, it represents a form of loss.
* Pro?t and loss balance positive for a critical mass: speed. The
speed of the process will increase if the pro?t and loss account
shows a positive balance for a critical mass of parties. They wish
to collect their gains and therefore to make ?nal decisions. At
this point there will be an important psychological mec- nism:
parties tend to anticipate on collecting their gains, which
increases their urge to speed up the process. It is clear from the
above, however, that the end of a process is dif?cult to predict.
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