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Social Media Use In Crisis and Risk Communication - Emergencies, Concerns and Awareness (Paperback)
Loot Price: R858
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Social Media Use In Crisis and Risk Communication - Emergencies, Concerns and Awareness (Paperback)
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The ebook edition of this title is Open Access and is freely
available to read online. Crises pose an immediate risk to life,
health, and the environment and require urgent action. The public's
use of social media has important implications for contingency
policies and practices. Social media have the potential for risk
reduction and preventive interaction with the public. This book is
about how different communicators - whether crisis managers, first
responders, journalists, or private citizens and disaster victims -
have used social media to communicate about risks and crises. It is
also about how these very different actors can play a crucial role
in mitigating or preventing crises. How can they use social media
to strengthen their own and the public's awareness and
understanding of crises when they unfold? How can they use social
media to promote resilience during crises and the ability to deal
with the after-effects? Chapters address such questions by
presenting new research-based knowledge on social media use during
different crises: the terrorist attacks in Norway on 22 July 2011;
the central European floods in Austria in 2013; and the West
African Ebola-outbreak in 2014. The collection also presents
research on the development of a tool for gathering social media
information, based on a user-centered design. Social Media use in
Crisis and Risk Communication presents cutting-edge research on the
use of social media in crisis communication and reporting. It gives
recommendations about how different crisis communicators
(information officers, crisis managers, journalists) can improve
their ability to gather information, communicate and raise people's
crisis awareness by using social media.
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