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Empathy (HBR Emotional Intelligence Series) (Paperback)
Loot Price: R270
Discovery Miles 2 700
You Save: R24
(8%)
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Empathy (HBR Emotional Intelligence Series) (Paperback)
Series: HBR Emotional Intelligence Series
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List price R294
Loot Price R270
Discovery Miles 2 700
You Save R24 (8%)
Expected to ship within 12 - 17 working days
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Empathy is credited as a factor in both improved relationships and
even better product development. But while it's easy to say "just
put yourself in someone else's shoes," the reality is that
understanding the motivations and emotions of others is an elusive
capability. This book helps you understand what empathy is, why
it's important, how to surmount the hurdles that make you less
empathetic--and when too much empathy is just too much. This volume
includes the work of; Daniel Goleman. Annie McKee. Adam Waytz. How
to be human at work. HBR's Emotional Intelligence Series features
smart, essential reading on the human side of professional life
from the pages of Harvard Business Review. Each book in the series
offers proven research showing how our emotions impact our work
lives, practical advice for managing difficult people and
situations, and inspiring essays on what it means to tend to our
emotional well-being at work. Uplifting and practical, these books
describe the social skills that are critical for ambitious
professionals to master.
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