For courses in Performance Appraisal, Compensation Management, and
Training and Development. Discover where the real success in
business can be found. What makes some businesses more successful
than others? The answer: people. Organizations with motivated,
talented employees that offer outstanding customer service are more
likely to pull ahead of the competition. Performance Management is
the first text to emphasize this key competitive advantage, showing
students that success in today's globalized business world can be
found, not in technology and products, but in an organization's
people. The third edition includes updated and current information,
and features over forty new cases.
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