Total Quality Management - An Executive Guide to Continuous Improvement (Hardcover, 2001 ed.)

Total Quality Management (TQM) is a journey towards improvement, guiding you through a continuous reassessment of yourself, your work and your organization. The author demonstrates how to improve your daily workload in order to create a quality product, control costs, and foster customer loyalty. Not only does this give your organization an edge in a competitive business environment, it also helps you grow and excel.Rampersad guides you through the effective use of problem-solving tools and helps you apply the quality improvement process in all aspects of your work. The book`s modular, practical and integral approach will appeal to today`s busy manager. All aspects of Total Quality Management are clearly, concisely, and didactically described, illustrated by a wealth of real world examples.

General

Imprint:	Springer-Verlag
Country of origin:	Germany
Release date:	2001
First published:	2001
Authors:	Hubert K. Rampersad
Dimensions:	235 x 155 x 12mm (L x W x T)
Format:	Hardcover
Pages:	190
Edition:	2001 ed.
ISBN-13:	978-3-540-67967-7
Categories:	Books > Business & Economics > Business & management > Management & management techniques > Quality Assurance (QA) & Total Quality Management (TQM)
LSN:	3-540-67967-7
Barcode:	9783540679677

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