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The Conductive Organization - Building Beyond Sustainability (Hardcover)
Loot Price: R3,990
Discovery Miles 39 900
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The Conductive Organization - Building Beyond Sustainability (Hardcover)
Expected to ship within 12 - 17 working days
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An organization's culture lies at the heart of its ability to
perform. In the knowledge economy, new rules are emerging and
organizations must rethink how they will compete by leveraging
their tacit knowledge - their intangible assets - in order to
create and sustain a strategic advantage. In this book, Hubert
Saint-Onge and Charles Armstrong, two corporate leaders who have
been in the forefront of using knowledge management to gain
strategic advantage, focus on knowledge-based customer
relationships, innovative internal structures, and self-initiated
learning cultures, in order to explain the building blocks that
must be in place to create and sustain a knowledge-based culture
within organizations-a culture that they argue is integral to a
high-performance organization. An organization's culture lies at
the heart of its ability to perform. In the knowledge economy, new
rules are emerging and organizations must rethink how they will
compete by leveraging their tacit knowledge - their intangible
assets - in order to create and sustain a strategic advantage. In
this book, Hubert Saint-Onge and Charles Armstrong, two corporate
leaders who have been in the forefront of using knowledge
management to gain strategic advantage, focus on knowledge-based
customer relationships, innovative internal structures, and
self-initiated learning cultures, in order to explain the building
blocks that must be in place to create and sustain a
knowledge-based culture within organizations-a culture that they
argue is integral to a high-performance organization. This book
provides a blueprint for creating and leading organizations with
strong knowledge-based cultures to achieve breakthrough
performance. Using the idea of conductivity, the authors describe
the successful organization of the future as one that increases the
quality and flow of knowledge within the organization and within
its network of suppliers, customers, and other collaborators. The
narrative is based on the thoughts, experience, and models of
Hubert Saint-Onge and Charles Armstrong, who have successfully led
high-performance companies in the financial services sector and the
engineering and manufacturing sector. Each chapter includes
practical examples from their experience and from other successful
leaders.
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