More and more, the shape of the IT organization is critical to
business systems delivery, yet all too often this definition is
approached in a haphazard fashion - often based on old theory and
out-dated experiences rather than being moulded to the realities of
the world in which we work. Shaping the IT Organization considers
how one should go about the moulding of an IT function in order to
ensure effective output from the resources within that
organization. It focuses on understanding precisely the elements
and challenges within such a definition. Key topics covered: What
is an organization?: Issues and key considerations for IT from an
organizational perspective, including the idea of the 'organization
lifecycle' and the very real impact this can have within the IT
environment. Why change?: The impact of generic business approaches
demanded by current business models and pressures. Solutions vs
Products: The IT organizational impact of moving from a
product-based to a solutions-based business model. Outsourcing: The
increasing trend to place critical elements of IT's delivery
capability outside the core business means that IT functions are
often poorly aligned to both manage these relationships and rise to
the challenges that outsourcing offers. Resource Management:
Fundamental questions about people and the need to adapt resource
management approaches to take a radical approach to how we both
manage and empower the people within those models in order to
deliver what is required.
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