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Invisible Labour - Support Service Workers in India's Information Technology Industry (Hardcover)
Loot Price: R3,978
Discovery Miles 39 780
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Invisible Labour - Support Service Workers in India's Information Technology Industry (Hardcover)
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Donate to Against Period Poverty
Total price: R3,998
Discovery Miles: 39 980
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This book investigates the life, working conditions, and urban
experiences of support service workers, such as janitors, security
guards, culinary workers and carpool drivers, in the information
technology (IT) sector of India. Largely omitted from academic
discourse, support service workers are crucial to the Indian IT
industry. Drawing on interviews with such workers in seven Indian
cities with a large concentration of software service companies,
this volume: Uses quantitative and qualitative analyses to map and
assess workers' responses to migration from rural occupations to a
modern urban employment setting; Explores the everyday grind of
migrant workers in the context of the homogenizing effects of
globalization in an alienating urban environment and discusses how
their dislodgment from the structures of rural life - gender and
caste roles - has placed them in a space of contestation between
traditions and the opportunities and challenges offered by digital
society in the form of freedom, individualism, flexibility and
innovation; Traces the evolution of new areas of class, and
identity formations, as well as the hegemonic relations within that
ethos imposed by contractors and corporations. The volume will be
of great interest to scholars and researchers of sociology and
social anthropology, urban studies, development studies, labour
studies, social exclusion and South Asian studies.
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