A smart, small book for any manager s pocket. In every manager s
career there are moments where decisions need to be made in order
to achieve success and this smart, nicely packaged little book can
be there to help each time. The trick to succeeding in these
moments is to identify each of these situations ahead of time and
understand how to act and what to do to reduce the chances of
failure. That is exactly what The Little Black Book for Managers
has done. The authors have listed a whole host of situations most
managers face, based on thousands of personal experiences, and have
mapped out how to deal with each situation. The book contains
specific examples of words and phrases that can be used as well as
illustrations and exercises to analyse your current performance. It
is short on waffle and high on practical wisdom. It is designed to
be dipped in and out of reached for whenever a situation arises.
This is a practical support tool for managers at all levels, from
shop-floor supervisor to main board director. The Little Black Book
for Managers explains how to deal with scenarios such as; * Having
a lack of confidence to deal with other people in the way that is
needed * Times when you have to assert your authority more *
Allocating critical work. Who to choose? * Needing to get extra
effort from the team when under pressure * Incentivising *
Delegation * Having to deal with under-performers * Personality
clashes between work colleagues * Managing a meeting with senior
leaders
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