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Qualitative Research in Technical Communication (Paperback)
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Qualitative Research in Technical Communication (Paperback)
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Addressing the explosive growth in qualitative research in recent
years, this volume represents the first anthology to bring together
a representative sample from this growing body of work, and
comments on the reasons for the extraordinary interest in
qualitative research. Contributors to the volume bring forward
reports of significant, structured qualitative research into
various aspects of technical communication practice, addressing the
questions of what new insights researchers are generating about the
working reality of today's technical communicators, and how
technical communicators are perceived and treated by managers and
by colleagues from other disciplines. Including examples of
qualitative methodologies-including ethnography, case study, focus
groups, action research, grounded theory, and interview research-
used by technical communicators to strengthen their practice, the
result is a rich harmony of perspectives, as diverse as the field
of technical communication itself. This book will be of interest to
to students and academics seeking up-to-date information on current
industry practices in technical communication, as well as to
practitioners in technical and professional communication. The book
will also serve as a text in undergraduate seminars and courses at
the master's level.
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