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Performance Improvement in Hospitals and Health Systems - Managing Analytics and Quality in Healthcare, 2nd Edition (Hardcover, 2nd edition)
Loot Price: R4,182
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Performance Improvement in Hospitals and Health Systems - Managing Analytics and Quality in Healthcare, 2nd Edition (Hardcover, 2nd edition)
Series: HIMSS Book Series
Expected to ship within 12 - 19 working days
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Healthcare Organizations offer significant opportunities for change
and improvement in their overall performance. Hospitals and clinics
are generally large, complex, and inefficient, and need serious
development in process workflow and management systems, which will
ultimately lead to better patient and financial outcomes. The
National Academy of Medicine has stated that hospital systems are
broken, and that they must begin by "... improving hospital
efficiency and patient flow, and using operational management
methods and information technologies." In fact, costs and quality
are two of the important aspects of the "triple aim" in healthcare.
One area that offers significant potential for improvement is
through the application of performance improvement methods to
patient and process flows. Performance improvement has a
significant impact on a hospital's over financial and strategic
performance. Performance improvement involves the deployment of
quantitative and scientific methods to model and influence the
functioning of organizations. Performance improvement professionals
are tasked with managing a variety of activities, such as deploying
new information technologies, serving as project managers for
construction events, re-engineering departmental process workflow,
eliminating bottlenecks, and improving the flow and movement of
patients between resource-intensive clinical areas. All of these
are high risk, and require use of advanced, sophisticated methods
to improve efficiency and quality, while minimizing disruptions
from change. This updated edition is a comprehensive and concise
guide to performance improvement in healthcare. It describes the
management engineering principles focused on designing optimal
management and information systems and processes. Case studies and
examples are integrated throughout all chapters.
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