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The Human Contribution - Unsafe Acts, Accidents and Heroic Recoveries (Hardcover, New Ed)
Loot Price: R4,156
Discovery Miles 41 560
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The Human Contribution - Unsafe Acts, Accidents and Heroic Recoveries (Hardcover, New Ed)
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This book explores the human contribution to the reliability and
resilience of complex, well-defended systems. Usually the human is
considered a hazard - a system component whose unsafe acts are
implicated in the majority of catastrophic breakdowns. However
there is another perspective that has been relatively little
studied in its own right - the human as hero, whose adaptations and
compensations bring troubled systems back from the brink of
disaster time and again. What, if anything, did these situations
have in common? Can these human abilities be 'bottled' and passed
on to others? The Human Contribution is vital reading for all
professionals in high-consequence environments and for managers of
any complex system. The book draws its illustrative material from a
wide variety of hazardous domains, with the emphasis on healthcare
reflecting the author's focus on patient safety over the last
decade. All students of human factors - however seasoned - will
also find it an invaluable and thought-provoking read.
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