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Workplace Skills - Book 2 from Dtr Inc.'s Series for Classroom and on the Job Work Readiness Training (Paperback)
Loot Price: R457
Discovery Miles 4 570
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Workplace Skills - Book 2 from Dtr Inc.'s Series for Classroom and on the Job Work Readiness Training (Paperback)
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Loot Price R457
Discovery Miles 4 570
Expected to ship within 10 - 15 working days
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Workplace Skills is the second book in DTR Inc.'s series for
classroom and on the job work readiness and customer service
training.This is the second edition of the book, published in
November of 2013.
A complete volume including all four modules with additional
instructor tools is now available. Visit
www.DTRConsulting.BIZ/workreadiness.htm for more information.
At the end of each book are two workplace scenarios where things
go right and things go wrong. Use the scenarios in the books as
read and discuss exercises after teaching the material in the book,
or to create your own certification tests.
This book covers topics that help employees add value to their
existing jobs and, therefore, provide them with skills that can
lead to raises and promotions. A company with employees that
continually perform above and beyond expectations will be a very
successful company. In addition, a company that has employees that
demonstrate advanced skills, can promote from within, and
therefore, have a harmonious and industrious workplace.
The topics in this book include: time management, creative
thinking, problem-solving skills, report generation, ethics, task
completion, using procedure manuals, importance of continuing
education, and more. In order to accomplish these skills, the
proper use of reading, writing, and mathematics is explored since
the way most were taught these topics in school does not apply in
the workplace.
Since this book contains topics that can lead to employees
increasing their value to their employers so they can get good
raises and promotions; it has a component of self-interest for the
employees as well as value to the businesses that use it for
training staff.
Visit www.DTRConsulting.BIZ for more information regarding DTR
Inc.'s work readiness and customer service training program.
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