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Quantifying the User Experience - Practical Statistics for User Research (Paperback, 2nd edition)
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Quantifying the User Experience - Practical Statistics for User Research (Paperback, 2nd edition)
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Quantifying the User Experience: Practical Statistics for User
Research, Second Edition, provides practitioners and researchers
with the information they need to confidently quantify, qualify,
and justify their data. The book presents a practical guide on how
to use statistics to solve common quantitative problems that arise
in user research. It addresses questions users face every day,
including, Is the current product more usable than our competition?
Can we be sure at least 70% of users can complete the task on their
first attempt? How long will it take users to purchase products on
the website? This book provides a foundation for statistical
theories and the best practices needed to apply them. The authors
draw on decades of statistical literature from human factors,
industrial engineering, and psychology, as well as their own
published research, providing both concrete solutions (Excel
formulas and links to their own web-calculators), along with an
engaging discussion on the statistical reasons why tests work and
how to effectively communicate results. Throughout this new
edition, users will find updates on standardized usability
questionnaires, a new chapter on general linear modeling
(correlation, regression, and analysis of variance), with updated
examples and case studies throughout.
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