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Books > Business & Economics > Business & management > Management & management techniques > Quality Assurance (QA) & Total Quality Management (TQM)

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Understanding, Managing and Implementing Quality - Frameworks, Techniques and Cases (Hardcover) Loot Price: R5,771
Discovery Miles 57 710
Repayment Terms: R541 pm x 12*
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Understanding, Managing and Implementing Quality - Frameworks, Techniques and Cases (Hardcover): Jiju Antony, David Preece

Understanding, Managing and Implementing Quality - Frameworks, Techniques and Cases (Hardcover)

Jiju Antony, David Preece

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Loot Price R5,771 Discovery Miles 57 710 | Repayment Terms: R541 pm x 12*

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This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.

General

Imprint: Routledge
Country of origin: United Kingdom
Release date: December 2001
First published: 2002
Editors: Jiju Antony • David Preece
Dimensions: 234 x 156 x 17mm (L x W x T)
Format: Hardcover
Pages: 254
ISBN-13: 978-0-415-22271-6
Categories: Books > Business & Economics > Business & management > Management & management techniques > Quality Assurance (QA) & Total Quality Management (TQM)
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LSN: 0-415-22271-0
Barcode: 9780415222716

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