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Books > Business & Economics > Business & management > Management & management techniques > Quality Assurance (QA) & Total Quality Management (TQM)

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Understanding, Managing and Implementing Quality - Frameworks, Techniques and Cases (Paperback, New) Loot Price: R1,749
Discovery Miles 17 490
Repayment Terms: R164 pm x 12*
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Understanding, Managing and Implementing Quality - Frameworks, Techniques and Cases (Paperback, New): Jiju Antony, David Preece

Understanding, Managing and Implementing Quality - Frameworks, Techniques and Cases (Paperback, New)

Jiju Antony, David Preece

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Loot Price R1,749 Discovery Miles 17 490 | Repayment Terms: R164 pm x 12*

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This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.

eBook available with sample pages: HB:0415222710

General

Imprint: Routledge
Country of origin: United Kingdom
Release date: December 2001
First published: 2002
Editors: Jiju Antony • David Preece
Dimensions: 234 x 156 x 17mm (L x W x T)
Format: Paperback
Pages: 254
Edition: New
ISBN-13: 978-0-415-22272-3
Categories: Books > Business & Economics > Business & management > Management & management techniques > Quality Assurance (QA) & Total Quality Management (TQM)
LSN: 0-415-22272-9
Barcode: 9780415222723

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