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The Complexity of Proceduralized Tasks (Hardcover, 2009 ed.)
Loot Price: R4,512
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The Complexity of Proceduralized Tasks (Hardcover, 2009 ed.)
Series: Springer Series in Reliability Engineering
Expected to ship within 12 - 17 working days
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We think we have scientific knowledge when we know the cause.
(Aristotle, Posterior Analytics Book II, Part 11) About 12 years
ago, when I was a graduate student, many people were concerned
about my Ph. D. topic - investigating the effect of the complexity
of procedu- lized tasks on the performance of human operators
working in nuclear power plants. Although they agreed with the fact
that procedures (especially emergency operating procedures) play a
crucial role in securing the safety of nuclear power plants, it was
amazing that most of them pointed out a very similar issue: "I
cannot understand why operating personnel see any difficulty (or
complexity) in condu- ing procedures, because all that they have to
do is to follow a simple IF-THEN- ELSE rule as written. " Actually,
this issue is closely related to one of the main questions I was
recently asked, such as "Don't you think your work is too acad- ic
to apply to actual procedures?" or "I guess we don't need to
consider the c- plexity of procedures, because we can develop a
good procedure using many pr- tical procedure writers' guidelines.
Then what is the real contribution of your work?" I absolutely
agree with the latter comment. Yes, we can develop a good pro- dure
with the support of many practical and excellent guidelines.
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