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Books > Business & Economics > Business & management > Management & management techniques > Quality Assurance (QA) & Total Quality Management (TQM)
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How to Eat an Elephant - A Slice-by-Slice Guide to Total Quality Management (Paperback, 3rd Revised edition)
Loot Price: R1,035
Discovery Miles 10 350
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How to Eat an Elephant - A Slice-by-Slice Guide to Total Quality Management (Paperback, 3rd Revised edition)
Expected to ship within 10 - 15 working days
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The enormous challenge of implementing Total Quality Management --
the continuous improvement of all aspects of an organisation -- has
been likened in scale to the task of eating an elephant. It cannot
be done with one bite, but requires the elephant to be divided into
digestible slices. So too with Total Quality Management:
implementing improvement in any organisation requires a
step-by-step (or slice-by-slice) approach. This easy to read,
practical and entertaining book details some 96 topics, or
'slices', essential for the successful introduction and maintenance
of Total Quality Management and a Total Quality Culture in any
organisation. READERSHIP: Students and organisations practising or
introducing total quality management.
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