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Books > Social sciences > Politics & government > Public administration
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Managing for Results 2005 (Paperback, New)
Loot Price: R1,724
Discovery Miles 17 240
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Managing for Results 2005 (Paperback, New)
Series: IBM Center for the Business of Government
Expected to ship within 12 - 19 working days
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The 'managing for results' movement that began in the early 1990s
has now reached adolescence and is creating new challenges for
government managers. After spending years creating planning and
performance-measuring systems, managers and policy makers now need
to focus on how to use performance information to make data-driven
decisions. Managing Results for 2005 describes through a series of
case studies the progress being made in federal, state, and local
governments in managing for results. Part I increases our
understanding about the potential use of performance information in
government. It starts with a chapter on how government leaders can
overcome obstacles to using performance information. Another
chapter presents a comprehensive framework for tying performance to
the budget process. The book provides specific examples of how
performance information has been used to dramatically improve
program outcomes. Part II presents case studies on the use of
performance information to improve results in a range of federal
agencies, in Texas state government, and in the City of Baltimore.
As pioneering efforts, these examples do not all present success
stories; nevertheless, the lessons learned will be instructive to
public managers as the 'managing for results' movement advances
toward maturity.
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