In 21st Century Leadership John R. Brophy blends a combination of
his own experiences and insights with scholarly research to create
an easy-read, practical approach to understanding leadership. While
many of his experiences are centered on his time in EMS and the
Fire Service this book provides an opportunity to learn universal
lessons about leadership that can be applied no matter your
industry. Those leaders with an EMS or Fire background who read
this will realize that they challenges they face are not unique to
their organization. Those from other walks of life will not only
gain valuable leadership pearls, but also a window into these two
public safety industries that quietly stand ready to serve at a
moment's notice. Together the reader and author will explore what
drives leaders to want to lead, the basics of authority and
responsibility, the importance of listening and customer service,
accountability, teamwork, and leading change. A must read for
anyone aspiring to lead, in a new leadership position, and the
experienced leader alike. The best leaders know that studying
leadership and improving your leadership skills is a lifelong
journey. This book is but one brick in that path.
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