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Books > Computing & IT > Computer communications & networking
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IT Service Management - Support for your ITSM Foundation exam (Paperback, 3rd New edition)
Loot Price: R1,097
Discovery Miles 10 970
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IT Service Management - Support for your ITSM Foundation exam (Paperback, 3rd New edition)
Expected to ship within 9 - 15 working days
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Whether you're preparing for your service management foundation
exam, or simply want to understand service management better, this
new edition of our popular book covers the latest thinking and
provides a comprehensive, practical introduction to IT service
management. Building on their collective service management
experience, the authors walk you through essential concepts
including processes, functions and roles and illustrate these with
real-life examples.
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