Step-by-Step QFD - Customer-Driven Product Design, Second Edition (Paperback, 2nd edition)

Wouldn't it be great if you could design a product with the customer in mind-right from the very start? Well, now there's a way: Quality Function Development, or QFD, translates the needs of the consumer directly into the design and development of new products and services. By focusing on customer needs and incorporating them into every phase of the manufacturing process, it eliminates waste and improves customer satisfaction. And that means increased sales, greater profits and a bigger share of the market.
Step-by-Step QFD is a practical, hands-on guide to implementing QFD at any organization. Written by an expert in the field, it shows how the intensive study of consumer needs can be used to help you dramatically outperform the competition. In fact, the strategies outlined in this book have already met with great success at a number of corporations both within and outside of the United States.
This workbook includes a case study of QFD in action, 34 helpful workshops and an analysis of the synergy between QFD, TRIZ and Taguchi. So whether you're a QFD trainer, project manager, design engineer or manufacturer, Step- by-Step QFD will show you how to let one voice drive your entire design process- the customer's!

General

Imprint:	St Lucie Press
Country of origin:	United Kingdom
Release date:	July 1997
First published:	1997
Authors:	John Terninko
Dimensions:	280 x 210 x 13mm (L x W x T)
Format:	Paperback
Pages:	240
Edition:	2nd edition
ISBN-13:	978-1-57444-110-9
Categories:	Books > Arts & Architecture > Industrial / commercial art & design > Product design Books > Business & Economics > Business & management > Management & management techniques > Project management Books > Business & Economics > Business & management > Management of specific areas > Research & development management
LSN:	1-57444-110-8
Barcode:	9781574441109

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