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Becoming the Change: Leadership Behavior Strategies for Continuous Improvement in Healthcare (Hardcover)
Loot Price: R607
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Becoming the Change: Leadership Behavior Strategies for Continuous Improvement in Healthcare (Hardcover)
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Two renowned healthcare transformation experts reveal how you can
implement the principles and behaviors that leaders at all levels
must embrace in order to create lasting change. Healthcare is on
the brink of a quality revolution-one that requires deeply personal
as well as organizational changes. In Becoming the Change, two
pioneers in the healthcare transformation movement show you how to
cultivate principle-driven behaviors that can turn the tantalizing
possibilities on the healthcare horizon into reality.
Transformational improvement has often been aimed at frontline
healthcare workers rather than leaders at all levels, resulting in
"islands of excellence" that are unsustainable. Toussaint and
Barnas demonstrate how change needs to start at the top-whether
you're an executive, a governing board member, a manager, or a
physician. Drawing on a wealth of case studies, they explore how
change actually happens, and reveal how healthcare systems led by
people who are compassionate, principled, and engaged can undergo
profound and lasting transformation.
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