-Comprehensive textbook for introductory classes in technical and
professional communication -Distinguished by its design-centric
approach to topics ranging from document development, problem
solving, writing for the web, and writing in collaborative teams
-Accompanied by an innovative website providing immersive,
interactive simulations in which students take on the role of
technical communicators to respond to real-world professional
challenges -Online resources for instructors also include video
downloads, sample assignments, and other resources
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