A practical step-by-step approach for improving the software
development process within a company, using the Software
Engineering Institute's Capability Maturity Model (CMM). The text
explains common misconceptions associated with Software Business
Improvement and CMM, using real-world examples. The book includes a
reference table of key software metrics, which: help the reader
evaluate measurements in relation to the functioning of his/her
organisation; direct the software development to achieve higher
levels of CMM in a timely manner; link measurement techniques to
specific KPAs in a practical manner; and improve software process
definition and improvement techniques with CMM as a guideline.
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