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Books > Health, Home & Family > Self-help & practical interests > Advice on careers & achieving success
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The Courageous Messenger - How to Successfully Speak Up at Work (Paperback, 1st ed)
Loot Price: R698
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The Courageous Messenger - How to Successfully Speak Up at Work (Paperback, 1st ed)
Expected to ship within 18 - 22 working days
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The Courageous Messenger is for anyone who wants to voice a concern
or offer an idea to improve things - but hesitates out of a concern
for risks and repercussions. Kathleen Ryan, Daniel Oestreich, and
George Orr have written a practical, easy-to-read book on the
principles, strategies, and skills for becoming an effective and
courageous messenger in the workplace. This hands-on guidebook
provides a step-by-step assessment of the benefits, risks, and
motivations for communicating difficult news to bosses, peers, and
employees. The authors use model conversations and detailed
examples of workplace situations to guide you through each step of
the process, including preparing for and opening the conversation,
expressing yourself with clarity and tact, working through
difficult or emotional moments, developing solid agreements on
outcomes of the conversation, and ensuring successful
follow-through.
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