"By "granting the other specificity," authors Domenici and
Littlejohn successfully uphold the important values of human
dignity, honor, and respect as anchoring points in which the story
of the book evolves." -Stella Ting-Toomey, California State
University at Fullerton "The book is written in user-friendly
language, well planned, well executed, and packed with useful ideas
on building positive facework in diverse contexts." -Stella
Ting-Toomey, California State University at Fullerton "The
advantage of this text is its consistent, strong, and thoroughly
researched focus on Communication. The benefits for readers come
from this focus, as well as from the accessible language, vivid
examples, and engaging suggestions." -Liliana Castaneda Rossmann,
California State University, San Marcos "Written in an accessible
and engaging style, there is much to recommend this text as an
excellent illustration of practical theory." -William R. Cupach,
Illinois State University Written in a clear, engaging style
Facework: Bridging Theory and Practice introduces a new paradigm
that identifies facework as the key to communication within the
management of difference. Authors Kathy Domenici and Stephen W.
Littlejohn illustrate how facework is a central process in the
social construction of both identity and community. Key Features:
Goes beyond traditional understandings of face to enrich the
concept of facework: This book formulates a new practical theory of
facework and provides principles of practice derived from the
theory. Skills and methods appropriate for a face-centered practice
of communication in the management of difference are addressed.
Offers a wide spectrum of examples: Building dignity, honor, and
respect is an ongoing accomplishment within the conversations and
episodes of group life, in relationships, organizations,
communities, nations, and international relations. This book
includes cases on the personal, organizational, societal, and
global levels. Demonstrates a fresh perspective in a clear,
engaging, and accessible style: The book honors the research
literature on facework and presents key findings in a meaningful
way. Intended Audience: This is an excellent text for undergraduate
and graduate courses in Intercultural Communication, Interpersonal
Communication, Negotiation and Conflict Resolution, Management
Communication, and Group Communication, among others. It is also a
valuable resource for management consultants, mediators,
facilitators, trainers, and organizational development
professionals.
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