The term Facilities Management has become global but fraught
with confusion as to what the term signifies. For some, notably in
the USA, Facilities Management remains a discipline of human
ecology. Elsewhere the term has become conflated with an
alternative meaning: providing or outsourcing the provision of
various services essential to the operation of particular
buildings. This volume redresses that imbalance to remind
Facilities Management of its roots, presenting evidence of
Facilities Management success stories that engage the wider
objectives of the organizations they serve, and engaging students,
scholars and critical practitioners of general management with an
appreciation of the power and influence of physical space and its
place in the theory and practice of organizations.
This book includes management perspectives from outside the
field to ensure that the issues raised are seen in an
organizational and management context, informing debate within the
Facilities Management fraternity. It draws on human ecology and the
perspective of the firm as, itself, an intra-organizational ecology
of social constructs. The ecology of a firm is not restricted to
the firm s boundaries. It extends to wider relationships between
the firm and its stakeholders including, in an age of outsourced
building services, the Facilities Management supply chain. This
volume offers arguments and evidence that managing such constructs
is a key role for Facilities Management and an important
participant in the provision of truly usable spaces.
General
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