With "The One Minute Manager" Ken Blanchard and coauthor Spencer
Johnson forever changed the way we approach management by
introducing their Three Secrets: One Minute Goals, One Minute
Praisings and One Minute Reprimands. The book became an
international bestseller and remains a timeless classic. Blanchard,
along with coauthor Margret McBride, presents the 4th Secret, a
concept that, when implemented properly, is one of the most
powerful actions for improving company and employee morale. This is
a book that can extend well beyond the business realm and repair
relationships that we thought were broken forever.
Using Blanchard's signature breezy style, "The 4th Secret of the
One Minute Manager" tells the story of a bright young man, Matt
Hawkins, who wants to help his mentor, the company president, face
and deal with some crucial mistakes. For advice, Matt turns to
family friend Jack Peterson, known by everyone as the One Minute
Manager. What begins as a beautiful country weekend turns into an
enlightening few days when Matt discovers how to take action
effectively when we have done something wrong. Through this
engaging parable, Blanchard and McBride teach readers step-by-step
how to accept responsibility for their errors and deal with the
cause of the damage while maintaining a genuine sense of
integrity.
Destined to join Ken Blanchard's other groundbreaking classics,
"The 4th Secret of the One Minute Manager" offers
businesspeople--and just about anyone else--a cogent and
clearheaded way of approaching one of life's most perplexing
dilemmas: how to accept that we have made a wrong decision and how
to correct it by making a meaningful apology. The techniques
described in this simple but profound story will have significant
results at work and at home.
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