Nowadays, there is software everywhere in our life. It controls
cars, airplanes, factories, medical implants. Without software,
banking, logistics and transportation, media, and even scientific
research would not function in the accustomed way. Building and
maintaining software is a knowledge-intensive endeavour and
requires that specific experiences are handled successfully.
However, neither knowledge nor experience can be collected, stored,
and shipped like physical goods, instead these delicate resources
require dedicated techniques. Knowledge and experience are often
called company assets, yet this is only part of the truth: it is
only software engineers and other creative employees who will
effectively exploit an organisation's knowledge and experience.
Kurt Schneider's textbook is written for those who want to make
better use of their own knowledge and experience - either
personally or within their group or company. Everyone related to
software development will benefit from his detailed explanations
and case studies: project managers, software engineers, quality
assurance responsibles, and knowledge managers. His presentation is
based on years of both practical experience, with companies such as
Boeing, Daimler, and Nokia, and research in renowned environments,
such as the Fraunhofer Institute. Each chapter is self-contained,
it clearly states its learning objectives, gives in-depth
presentations, shows the techniques' practical relevance in
application scenarios, lists detailed references for further
reading, and is finally completed by exercises that review the
material presented and also challenge further, critical
examinations. The overall result is a textbook that is equally
suitable as a personal resource for self-directed learning and as
the basis for a one-semester course on software engineering and
knowledge management.
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