SAP implementations are always a challenge. An enterprise will
deploy its top resources, human and infrastructural, towards a SAP
implementation--and yet fall short. "Why?" Simply because it is the
nature of the beast. Typically, SAP implementations are large and
complex, involving multiple locations, stakeholder groups and
business interests. During an implementation, multiple issues can
rear their heads. These issues can be functional, technical or
financial. Not least, issues are human. Conflicts between project
team members and stakeholder groups are often cited as reasons for
less-than-stellar SAP implementations.
Now veteran ERP consultant "LaShonda Rahming" brings you
expertise that will help you make your SAP implementation a success
story. In "SAP Lessons Learned: Human Capital Management" she
showcases the collected wisdom of thirteen leading consultants who
share experiences that run the gamut from tackling post go-live
resistance to increasing end-user productivity. You will find that
the book brings you, in a voice that is easy to read, assimilate
and put to immediate action, critical material on how to overcome
common and not so common challenges within the SAP human capital
management space. Among other things, you will find out how to
gather detailed requirements that can be used to select your
implementation partner and understand valuable information needed
during your implementation, increase your understanding of change
and project management and--if your SAP implementation went live
already--learn techniques to increase end user productivity. This
last item, although crucial, is often overlooked. As the author
shares with us, a Gartner study shows that 76% of end users have a
failing or substandard understanding of new systems software.
Similar to the medical industry where most deaths occur due to
iatrogenic death (death induced in a patient by physician's
activity), this is also true in the SAP end user community where
most errors and lack of efficiencies is caused by lack of end user
productivity.
Whether you are a SAP consultant or a manager driving an
internal ERP implementation, "SAP Lessons Learned: Human Capital
Management" has lessons for you that will help you minimize the
gotchas and lead your SAP implementation towards success.
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