Successful businesses have spent the past two decades retooling and
rethinking how to manage their people better. Most big companies
that have survived and prospered in the 21st century view employees
as a vital strategic asset. In comparison, the U.S. federal
government is a Stone Age relic, with its top-down bureaucracy,
stovepiping of labor and responsibilities, and lack of training and
investment in its own public servants. The inevitable result is a
government not keeping up with the complex demands placed on it. In
T he People Factor, Linda Bilmes and Scott Gould present a
blueprint for reinvigorating the public sector in order to deliver
results for America. Their premise is that the federal government
can achieve the same gains as the best private sector and military
organizations by managing its people better. Their new vision for
public service is based on ""The People Factor,"" a set of
management tools drawn from best practices in successful companies,
the military, and high-performing government agencies. Part One of
The People Factor book shows why the U.S. personnel system needs
reform, revealing the high price of inaction. Part Two lays out the
specific steps that must be taken to achieve the necessary gains.
Part Three focuses on how to implement the People Factor and make
the authors' vision a reality. They argue that the next president
needs to turn this issue into a top priority and use political
capital to push reform. Highlights of the book include: * Extensive
original survey research * Case studies from government and the
military * Interviews with leading thinkers on strategic human
capital * A number of specific proposed innovations * A detailed
proposal for a nationwide effort to train and revitalize the public
service
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