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The Low-Income Consumer - Adjusting the Balance of Exchange (Hardcover)
Loot Price: R3,685
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The Low-Income Consumer - Adjusting the Balance of Exchange (Hardcover)
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Linda F. Alwitt and Thomas Donley's excellent new book
reinvigorates the discussion of the major issues in this critical
domain and provides creative and novel insights for their
resolution. Through careful and imaginative analysis of secondary
data, the authors challenge many stereotypes of the poor and
provide a solid basis for fresh thinking about how to rebalance the
inequities they face in their marketplace encounters. Their
solutions draw imaginatively on experiences throughout the
developing and developed worlds. This is a book that should be read
by all concerned with the marketplace and its effects on its most
vulnerable participants. --Alan R. Andreasen, Professor of
Marketing & Associate Dean, Georgetown University Product,
price, promotion, and place: These are the four areas in which
marketing influences consumers. The Low-Income Consumer points out
that poor consumers are at a distinct disadvantage in each of these
areas. This innovative new book documents the imbalance of the
exchange process by describing the business practice of those who
market to poor consumers. Issues related to basic
necessities--food, housing, and transportation are addressed--as
well as the consumption of "sin" products by poor consumers. The
problems faced by marketers who target low-income people, including
the conflict between sound marketing practices, and marginally
ethical or unethical applications of those practices are also
examined. Individual chapters are devoted to how the poor manage
their finances, how they learn about products from marketers, and
how price discrimination and limited accessibility of goods and
services affect poor consumers. The final section of the book
presents a revised model of marketing exchange with poor consumers,
and offers specific directions for a way in which the balance of
exchange between marketers and low-income consumers can be
adjusted. The Low-Income Consumer is a helpful resource for
scholars and researchers in marketing, economics, social work,
public policy, consumer policy, and consumer psychology. The book
is also appropriate for students in marketing management, business
ethics, sociology of the poor, economics of poverty, and public
policy.
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