Research shows that non-responsive patients benefit significantly
from spiritual and pastoral care. This book equips chaplains with
the confidence and skills to deliver excellent care in this
challenging context. With exercises, worksheets, small group
activities and case studies, it sets out how best to use words and
body language, foster trust and respect, and involve patients'
loved ones. It provides practical ways to recognise and affirm the
humanity of the patient, and how to engage with the patient by
employing skills of listening and presence.
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