Empowerment of users of social care services has become a key issue
in much current social work and social policy literature. But many
of these texts have focused on themes such as consumerism and
citizens' rights, settings in which user involvement is restricted
to influencing front-line workers, with little participation in
policy making at senior management level. This book explores
strategies for effectively involving users in the planning,
delivery and evaluation of services. How the key concepts of
empowerment, participation and user involvement have been applied
in important areas such as mental health, childcare services and
criminal justice is discussed, and the outcomes for users
considered. The book draws on extensive research and case studies,
and also considers the methodology and ethical dilemmas of carrying
out research.
Researching for Participation and Involvement in Social Care
Delivery is an authoritative, thought-provoking overview of the
current situation in social care delivery and presents a convincing
argument for greater direct involvement of users at every level of
policy making. It will be an invaluable resource for practitioners
involved in social and health care delivery at all levels.
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