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The Nun and the Bureaucrat--- How They Found an Unlikely Cure for America's Sick Hospitals (Paperback)
Loot Price: R592
Discovery Miles 5 920
You Save: R82
(12%)
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The Nun and the Bureaucrat--- How They Found an Unlikely Cure for America's Sick Hospitals (Paperback)
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List price R674
Loot Price R592
Discovery Miles 5 920
You Save R82 (12%)
Expected to ship within 10 - 15 working days
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A companion to the PBS documentary, Good News...How Hospitals Heal
Themselves, The Nun and the Bureacrat...reports the
transformational changes of management and clinical care delivery
achieved by two large hospital systems. The results were
significant reductions in death and suffering, medication errors
and hospital-acquired infections, waste, and expense and
improvements in quality of care and working conditions for
healthcare professionals. Forty hospitals cooperating in the
Pittsburgh Regional Healthcare Initiative and 20 hospitals of the
SSM Health Care system in St. Louis adopted Toyota principles and
related quality management ideas of W. Edwards Deming to practice
continual improvement toward perfect patient care. More information
is available at www.managementwisdom.com.
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