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Books > Business & Economics > Business & management > Sales & marketing > Customer services

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The Call Center Dictionary - The Complete Guide to Call Center and Customer Support Technology Solutions (Paperback, 3rd edition) Loot Price: R1,074
Discovery Miles 10 740
Repayment Terms: R101 pm x 12*
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The Call Center Dictionary - The Complete Guide to Call Center and Customer Support Technology Solutions (Paperback, 3rd...

The Call Center Dictionary - The Complete Guide to Call Center and Customer Support Technology Solutions (Paperback, 3rd edition)

Madeline Bodin

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Loot Price R1,074 Discovery Miles 10 740 | Repayment Terms: R101 pm x 12*

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Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,
The Call Center Dictionary provides clear definitions of call center acronyms, terms, and technology. Stay up-to-date on this fast-paced industry!

General

Imprint: CMP Books
Country of origin: United Kingdom
Release date: 2002
First published: 2002
Authors: Madeline Bodin
Dimensions: 246 x 174 x 15mm (L x W x T)
Format: Paperback
Pages: 232
Edition: 3rd edition
ISBN-13: 978-1-57820-095-5
Categories: Books > Reference & Interdisciplinary > Encyclopaedias & reference works > Reference works > General
Books > Business & Economics > Business & management > Sales & marketing > Public relations
Books > Business & Economics > Business & management > Sales & marketing > Customer services
Books > Professional & Technical > Electronics & communications engineering > Communications engineering / telecommunications > General
LSN: 1-57820-095-4
Barcode: 9781578200955

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