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Dienstleistungscontrolling - Forum Dienstleistungsmanagement (German, Hardcover, 2006 ed.)
Loot Price: R3,621
Discovery Miles 36 210
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Dienstleistungscontrolling - Forum Dienstleistungsmanagement (German, Hardcover, 2006 ed.)
Series: Forum Dienstleistungsmanagement
Expected to ship within 10 - 15 working days
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Im Forum Dienstleistungsmanagement 2006 beschaftigen sich
renommierte Autoren mit relevanten Aspekten des
Dienstleistungscontrolling wie z.B. Value Based Management,
Performance Management von Intangible Assets, Qualitatscontrolling
im Dienstleistungsbereich, Produktivitatsmessung und -management
bei interaktiven Dienstleistungen, Kostenmanagement bei
Dienstleistungen, Kosten-Nutzen-Controlling im Customer Service,
Controlling im internationalen Dienstleistungsmarketing u.a.m."
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