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Knowledge Management in Electronic Government - 5th IFIP International Working Conference, KMGov 2004, Krems, Austria, May 17-19, 2004, Proceedings (Paperback, 2004 ed.)
Loot Price: R1,652
Discovery Miles 16 520
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Knowledge Management in Electronic Government - 5th IFIP International Working Conference, KMGov 2004, Krems, Austria, May 17-19, 2004, Proceedings (Paperback, 2004 ed.)
Series: Lecture Notes in Artificial Intelligence, 3035
Expected to ship within 10 - 15 working days
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"We know more than we can tell and we can know nothing without
relying upon those things which we may not be able to tell"
(Michael Polanyi) The importance of knowledge management (KM) is
increasingly recognized in the public sector and in relation with
e-government implementations. Because governments and public
administrations deal with information and knowledge on a large
scale, this domain is particularly predestined to actively practice
KM: much of the work of public authorities refers to the
elaboration of data, infor-
tionandknowledgeoncitizens,businesses,society,themarkets,theenvironment,
laws, politics, etc.
Evenmany"products"ofpublicadministrationandgovernmentaredelivered
intheshapeofinformationandknowledgethemselves.Thisaspectespecially-
plies to the policies, management, regulation and monitoring of
society, markets and the environment. With the recent evolution of
e-government projects, high expectations are linked. As a
consequence, e?cient support from adequate KM
conceptsandtoolstoexploitthehugeknowledgeandinformationresourcesdealt
with in e-government is expected. Not only the trend towards a
knowledge society calls for KM solutions. C- rent e-government
developments signi?cantly in?uence the public sector. These require
the rethinking of knowledge distribution and management: Citizen-
and business- oriented service delivery, including one-stop service
provision, inter-
ganizationalco-operationbetweengovernmentagenciesandcross-bordersupport
for complex administrative decision making call for largely
opened-up access to remote information and knowledge resources.
E-government - and speci?cally the concept of online one-stop
government - integrates dislocated information and knowledge
sources into a global virtual knowledge fabric.
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