By taking the time to think about our conflicts from different
perspectives we can begin to get a better understanding of what is
going on in order to more effectively work through the issue(s).
How we think about conflict and what we bring to the table can
determine the outcome of our interactions. By working through the
exercises and reflecting upon the information discovered, you will
improve your ability to resolve conflicts, increase your personal
effectiveness and become a better leader. Every day we are
confronted with conflict from disagreements at work, to managing
staff; providing customer service to resolving disputes with family
members. Based on the concepts presented in the book, Courageous
Conflict: Leading with Integrity and Authenticity, this workbook is
filled with activities to help you improve your ability to resolve
problems. The Courageous Conflict Workbook includes coaching
questions, exercises, and reflections to help you become more
proficient in working with conflict when it arises. This workbook
is designed to: Put the concepts illustrated in Courageous
Conflict: Leading with Integrity and Authenticity into practical
application by working with the material as it applies to you and
your life; Help you further develop your ability to interact
effectively with others; Sharpen existing skills or develop new
ones; and Serve as a journal for you to reflect on the conflicts in
your life.
General
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