We all experience conflict. Learning to work effectively with it is
an ESSENTIAL skill for every leader. Courageous Conflict provides
the reader with new concepts, coaching questions and techniques to
work with conflict and improve relationships. Courageous Conflict
contains eight sections with over one hundred short, easy to read
segments on a wide variety of conflict related topics such as
leadership, emotions, communication, integrity, perspective, and
courage. It includes tools such as conflict mapping, constructive
confrontation and understanding others to help the reader look at
conflict in new ways and achieve success in conflict resolution.
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