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Lean Hospitals - Improving Quality, Patient Safety, and Employee Engagement, Third Edition (Hardcover, 3rd edition)
Loot Price: R5,274
Discovery Miles 52 740
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Lean Hospitals - Improving Quality, Patient Safety, and Employee Engagement, Third Edition (Hardcover, 3rd edition)
Expected to ship within 12 - 17 working days
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Organizations around the world are using Lean to redesign care and
improve processes in a way that achieves and sustains meaningful
results for patients, staff, physicians, and health systems. Lean
Hospitals, Third Edition explains how to use the Lean methodology
and mindsets to improve safety, quality, access, and morale while
reducing costs, increasing capacity, and strengthening the
long-term bottom line.This updated edition of a Shingo Research
Award recipient begins with an overview of Lean methods. It
explains how Lean practices can help reduce various frustrations
for caregivers, prevent delays and harm for patients, and improve
the long-term health of your organization.The second edition of
this book presented new material on identifying waste, A3 problem
solving, engaging employees in continuous improvement, and strategy
deployment. This third edition adds new sections on structured Lean
problem solving methods (including Toyota Kata), Lean Design, and
other topics. Additional examples, case studies, and explanations
are also included throughout the book.Mark Graban is also the
co-author, with Joe Swartz, of the book Healthcare Kaizen: Engaging
Frontline Staff in Sustainable Continuous Improvements, which is
also a Shingo Research Award recipient. Mark and Joe also wrote The
Executive's Guide to Healthcare Kaizen.
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