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Organizational Trust - A Cultural Perspective (Hardcover)
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Organizational Trust - A Cultural Perspective (Hardcover)
Series: Cambridge Companions to Management
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The globalized nature of modern organizations presents new and
intimidating challenges for effective relationship building.
Organizations and their employees are increasingly being asked to
manage unfamiliar relationships with unfamiliar parties. These
relationships not only involve working across different national
cultures, but also dealing with different organizational cultures,
different professional cultures and even different internal
constituencies. Managing such differences demands trust. This book
brings together research findings on organizational trust-building
across cultures. Established trust scholars from around the world
consider the development and maintenance of trust between, for
example, management consultants and their clients, senior
international managers from different nationalities, different
internal organizational groupings during times of change,
international joint ventures, and service suppliers and the local
communities they serve. These studies, set in a wide variety of
national settings, are an important resource for academics,
students and practitioners who wish to know more about the nature
of cross-cultural trust-building in organizations.
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