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The Digital Healthcare Revolution - Towards Patient Centricity with Digitization, Service Innovation and Value Co-creation (Hardcover, 1st ed. 2022)
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The Digital Healthcare Revolution - Towards Patient Centricity with Digitization, Service Innovation and Value Co-creation (Hardcover, 1st ed. 2022)
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The healthcare system is experiencing unprecedented challenges and
opportunities that will revolutionize the sector. The rising demand
for health services and the resources restrictions have put
increased pressure on healthcare organizations to improve
cost-efficiency and service offerings. The pandemic has further
exacerbated the main pressure points of the healthcare sector.
Currently, the shift towards patient centricity is gaining
momentum, therefore there is a need to rethink how health systems
can embrace this concept, in particular with digitization, service
innovation and value co-creation. Focusing on digital healthcare,
this book proposes a theoretical framework, along with managerial
implications, on moving towards a patient-centric model. It
explores the role of digitization and innovation in solving
existing challenges in the sector, and includes the concept of 'One
Digital Health', which refers to global health and transformation
and recognizes the importance of the connection between humans,
animals, nature and the interrelation of different health systems.
With clear implications to Sustainable Development Goal 3: 'Ensure
healthy lives and promote wellbeing for all at all ages,' the
authors argue that innovative transformation in the sector can
support the Agenda 2030.
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